Kimber service is great, as far as I am concerned. I've told this story a number of times here before, but long story short, My Stainless Ultra came from the factory with a "defective" slide stop lever. The pistol would lock the slide back on a full magazine all the time, and this was on my first range trip, a day or two after I bought the gun. I brought my concern here to this forum, and someone (I've forgotten who) told me that this was a known issue and to phone Kimber about it, and they would send me a replacement drop-in part. I phoned, and did send the part. I had it in hand just a few days later, perhaps a week or so after my initial purchase of the gun. This pistol has run perfectly ever since, to the tune of perhaps 1,500 rounds, possibly more. (I don't bother logging a round count for most of my guns. I just keep a sort of mental tally.)G.A. Heath wrote:If it has Issues then I am pretty sure that Kimber will make it right based on what I have read and heard, however both of mine have run flawlessly so I have no experience regarding their customer service.
The reason I put the word "defective" into quote marks in the previous paragraph, is that my son's PT1911 broke the slide stop lever pin right in half at the barrel link, at less than 1,000 rounds into the gun's life. I happened to have the "defective" Kimber part with me in the gun's case. We popped it into the Taurus and went back to shooting. Today, more than a year later, that defective Kimber part is still functioning perfectly in that Taurus pistol.
and always locks back on empty - never before.