Background:
Sometimes she just hung up, sometimes she hung up with a flourish:According to charging documents, managers at the emergency center determined that [former 911 operator Crenshenda] Williams had been involved in thousands of “short calls,” a term used to describe 911 calls that last 20 seconds or less, between October 2015 and March 2016.
And then there was this:...Williams remained on the line after terminating the call and can be heard to say, “Ain’t nobody got time for this. For real.”
Now comes the political awakening:In one case, Williams allegedly hung up on Hua Li, an engineer who called to report a robbery in progress on March 12. Li said he had been buying lottery tickets at a RaceWay convenience store on FM 1960 West at Mills Road, when a gunman entered and tried to force his way through the door of a glassed-in security area behind the counter. As two clerks attempted to block the door, Li says he ran from the store and heard several gunshots on his way out. When he got to his car, he called 911 for help.
“They just said, ‘This is 911. How can I help you?’ I was trying to finish my sentence, and we got disconnected,” Li said.
Police said that Williams was the 911 operator, and that she terminated the call within a few seconds.
Li called a second time and got a different operator. By the time police arrived, however, the store manager had been shot and killed.
So Mr. Li, recommend you follow that line of thought to its logical conclusion...Li told Channel 2 News that if 911 is not there for you, “Nobody, nobody is going to help you. You’re on your own.”
http://www.click2houston.com/news/911-o ... on-callers