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Reporting stolen LTC
Posted: Fri Apr 27, 2018 2:49 pm
by rocinante
Hi,
I had my wallet (containing my LTC) stolen while out of the country. Coincidenally, I had already applied for renewal since it expires before long. The online instructions say to go to the handgun licensing app on texas.gov to report it stolen, but when I go there all I see is the status page for my renewal application. Is there another way to do this?
(Calling the DPS would mean an international call in the middle of the night right now, so I'm hoping for something I can do online.)
Re: Reporting stolen LTC
Posted: Fri Apr 27, 2018 3:07 pm
by bblhd672
https://txapps.texas.gov/txapp/txdps/ltc/login.do
Is the URL you went to? If so, you have to sign in as a "Returning User" with your DL # and DOB. After sign in you should see this:
Change Information
Change residential address
Change mailing address
Change contact information
Report lost/stolen license
If that's not what you are seeing, you may have to call DPS instead. Hope this helps. Best of luck to you.
Re: Reporting stolen LTC
Posted: Fri Apr 27, 2018 3:12 pm
by infoman
You need to send an email to them letting them know what happened. You cannot do that transaction online during a pending renewal. Simply email them saying your license was stolen.
Re: Reporting stolen LTC
Posted: Fri Apr 27, 2018 4:16 pm
by rocinante
bblhd672 wrote:https://txapps.texas.gov/txapp/txdps/ltc/login.do
Is the URL you went to? If so, you have to sign in as a "Returning User" with your DL # and DOB. After sign in you should see this:
Change Information
Change residential address
Change mailing address
Change contact information
Report lost/stolen license
If that's not what you are seeing, you may have to call DPS instead. Hope this helps. Best of luck to you.
All it shows me is the renewal status. The other options are missing. I tried calling in, but it reports an average wait time of 52 minutes. Not good at international roaming/long distance rates.
Re: Reporting stolen LTC
Posted: Fri Apr 27, 2018 4:18 pm
by rocinante
infoman wrote:You need to send an email to them letting them know what happened. You cannot do that transaction online during a pending renewal. Simply email them saying your license was stolen.
Thanks. Is there a direct email address for this sort of thing? When I try to contact them by "email", the web site brings up a form with preloaded questions, none of which are similar to "report stolen license".
Re: Reporting stolen LTC
Posted: Sat Apr 28, 2018 10:06 am
by infoman
use “renewal question”