L-1 Fingerprinting Name Issue
Posted: Wed Oct 31, 2012 7:20 pm
The problem that aroused was a little this one in this thread http://texaschlforum.com/viewtopic.php?f=36&t=54209
My name was rearranged and ordered in correctly. First name was my middle name, middle name was my last name, and last name was my first time.
But the thing is, I had already sent my paperwork and stuff to the DPS. I noticed this when I got home and looked at the application.
I look at the bottom of the application and it says under the (FAST Live Scan Operator) "I HAVE COMPARED THE GOVERNMENT-ISSUED IDENTIFICATION PRESENTED BY THE APPLICANT AND ATTEST THAT TO MY BEST DETERMINATION; I HAVE FINGERPRINTED THE SAME PERSON" but when I went to get my fingerprints done, the L-1 Representative never asked for a form of identification or a driver’s license, he just asked for my FAST application and my check. I thought if he had done his “safety check” this problem would have never aroused and I would have just correctly rearranged my name on the application and in their system. So I called the customer service number several times to try and see if they can somehow rearrange the name but no one answered, I've also left detailed messages and they haven't called me back. It's been a week already. I thought that since I had given him my check, he would see that certainly my name on the check with the correct last name, but I honestly don't think he did.
Do I have to get my fingerprints redone?
I really hope not, it's a long trip to the L-1 place and I don't want to have to spend another $10 on something that could've been avoided had the representative done his part of checking for the correct person. I did make another appointment just in case I did, but I'd like to know pretty soon so I can cancel my appointment with them!
Thank you all in advance!
My name was rearranged and ordered in correctly. First name was my middle name, middle name was my last name, and last name was my first time.
But the thing is, I had already sent my paperwork and stuff to the DPS. I noticed this when I got home and looked at the application.
I look at the bottom of the application and it says under the (FAST Live Scan Operator) "I HAVE COMPARED THE GOVERNMENT-ISSUED IDENTIFICATION PRESENTED BY THE APPLICANT AND ATTEST THAT TO MY BEST DETERMINATION; I HAVE FINGERPRINTED THE SAME PERSON" but when I went to get my fingerprints done, the L-1 Representative never asked for a form of identification or a driver’s license, he just asked for my FAST application and my check. I thought if he had done his “safety check” this problem would have never aroused and I would have just correctly rearranged my name on the application and in their system. So I called the customer service number several times to try and see if they can somehow rearrange the name but no one answered, I've also left detailed messages and they haven't called me back. It's been a week already. I thought that since I had given him my check, he would see that certainly my name on the check with the correct last name, but I honestly don't think he did.
Do I have to get my fingerprints redone?
I really hope not, it's a long trip to the L-1 place and I don't want to have to spend another $10 on something that could've been avoided had the representative done his part of checking for the correct person. I did make another appointment just in case I did, but I'd like to know pretty soon so I can cancel my appointment with them!
Thank you all in advance!
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