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Online status does not match live update
Posted: Thu Feb 04, 2010 12:41 pm
by pvince
My status online says "application processing," but I have had one phone call and one email to DPS indicating the license is being printed.
On Monday (2/1) I received the following response to an email inquiry:
"The license is being printed. You should receive it within 1-2 weeks."
I am wondering if others experienced the same lag.
July 2008 - Online application, paid fee, received PIN. (Luckily they do not enforce the 1 year rule
![rules :rules:](./images/smilies/rules.gif)
.)
12/29/09 - CHL class
12/30/09 - mailed completed packet
1/6/10 - received by DPS (per their records)
Application processing...
![ToeTap :totap:](./images/smilies/toetap05.gif)
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 12:47 pm
by joe817
pvince wrote:My status online says "application processing," but I have had one phone call and one email to DPS indicating the license is being printed.
On Monday (2/1) I received the following response to an email inquiry: "The license is being printed. You should receive it within 1-2 weeks." I am wondering if others experienced the same lag.
July 2008 - Online application, paid fee, received PIN. (Luckily they do not enforce the 1 year rule
![rules :rules:](./images/smilies/rules.gif)
.)
12/29/09 - CHL class
12/30/09 - mailed completed packet
1/6/10 - received by DPS (per their records)
Application processing...
![ToeTap :totap:](./images/smilies/toetap05.gif)
First off welcome to he forum pvince! Glad to have you with us.
The only other message you will see will either be "Application Complete. License Active or Issued", OR "Missing Information. Letter Mailed to Applicant".
They don't do updates like the kind you are suggesting.
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 12:52 pm
by pvince
I think I answered my own question. Just for grins I sent the question to DPS and received the following back in about 2 minutes (their email response time is remarkable!):
"Your application is complete and your license was mailed on 2/4/10 . Please allow time for delivery. Thank you and have a nice day."
No acknowledgment of the online status question by DPS, but at this point, who cares!
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 12:55 pm
by seamusTX
The online status is notoriously unreliable. Some people had "application processing" long after they received their plastic.
Congratulations on nearly completing your ordeal.
- Jim
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 12:57 pm
by John112709
Congrats pvince!
My brothers app did the same thing. He called in and he was updated on his app. The gentleman told him that they have nothing to do with the web site. His status was still processing a week after he got his plastic.
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 1:46 pm
by MojoTexas
So should you email them several times a day asking for status, if the web is unreliable?
![Wink ;-)](./images/smilies/icon_wink.gif)
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 2:43 pm
by brewdawg
PVince -
Mine said the same thing. Took about 3-4 days to get plastic after they verbally told me it was completed. So hopefully yours is in the mail already.
Welcome.
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 3:26 pm
by pvince
Now I wish I had been more aggressive in deciding on what I wanted to carry. The only handgun I own is an old Colt Detective Special snub-nosed 38. It was my grandfathers gun. Rarely fired best I can tell. It came to me in the original box with the original box of ammo purchased with it. Kind of a classic I suppose. Not my ultimate carry piece though (exposed hammer, for starters, and I would want CT grips on any snubbie I was carrying). I did buy a pocket holster for it awhile back, but I think it is too heavy to carry in a pocket. Time to get serious about shopping now!
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 4:29 pm
by USA1
pvince wrote:I think I answered my own question. Just for grins I sent the question to DPS and received the following back in about 2 minutes (their email response time is remarkable!):
"Your application is complete and your license was mailed on 2/4/10 . Please allow time for delivery. Thank you and have a nice day."
They told you "have a nice day" ?
![Shocked :shock:](./images/smilies/icon_eek.gif)
Wow, things must REALLY be better over at DPS.
Welcome to the forum pvince and congratulations !
![tiphat :tiphat:](./images/smilies/tiphat.gif)
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 5:08 pm
by GeekwithaGun
Congrats and welcome pvince.
time to find your carry piece. If I may suggest, if your looking for a compact semi-auto, the S&W M&P 9/40/357 compact is might fine (what I carry). I like it a lot but looking for its full-size brother to compliment and for shooting matches.
USA1 wrote:pvince wrote:I think I answered my own question. Just for grins I sent the question to DPS and received the following back in about 2 minutes (their email response time is remarkable!):
"Your application is complete and your license was mailed on 2/4/10 . Please allow time for delivery. Thank you and have a nice day."
They told you "have a nice day" ?
![Shocked :shock:](./images/smilies/icon_eek.gif)
Wow, things must REALLY be better over at DPS.
Welcome to the forum pvince and congratulations !
![tiphat :tiphat:](./images/smilies/tiphat.gif)
![I Agree :iagree:](./images/smilies/iagree.gif)
it took several weeks to get a response to several emails back in the day (June 09) Things seem to have changed since then
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 7:49 pm
by grad_Student
pvince wrote:My status online says "application processing," but I have had one phone call and one email to DPS indicating the license is being printed.
On Monday (2/1) I received the following response to an email inquiry:
"The license is being printed. You should receive it within 1-2 weeks."
I am wondering if others experienced the same lag.
What did you say in your email? I want to shoot them one but I don't want to sound rude as sometimes stiff emails can sound.
Re: Online status does not match live update
Posted: Thu Feb 04, 2010 8:07 pm
by bauerdj
Suggest you go to a range which has a large selection of rental handguns and try several before you buy.
DaveB
Re: Online status does not match live update
Posted: Fri Feb 05, 2010 8:01 am
by pvince
grad_Student wrote:pvince wrote:My status online says "application processing," but I have had one phone call and one email to DPS indicating the license is being printed.
On Monday (2/1) I received the following response to an email inquiry:
"The license is being printed. You should receive it within 1-2 weeks."
I am wondering if others experienced the same lag.
What did you say in your email? I want to shoot them one but I don't want to sound rude as sometimes stiff emails can sound.
"Hi- Just wanted to check with you on the status of my application and make sure you were not missing anything from me that you require. Thank you!"
I made a big deal out of them getting back to me so quickly saying how impressive it was. They are super friendly. BTW it did show up "application complete" as of this morning online.
Re: Online status does not match live update
Posted: Fri Feb 05, 2010 8:52 am
by pvince
Great advice bauerdj. I had the thought once but had somehow drifted away from it.
Re: Online status does not match live update
Posted: Fri Feb 05, 2010 12:31 pm
by grad_Student
pvince wrote:grad_Student wrote:pvince wrote:My status online says "application processing," but I have had one phone call and one email to DPS indicating the license is being printed.
On Monday (2/1) I received the following response to an email inquiry:
"The license is being printed. You should receive it within 1-2 weeks."
I am wondering if others experienced the same lag.
What did you say in your email? I want to shoot them one but I don't want to sound rude as sometimes stiff emails can sound.
"Hi- Just wanted to check with you on the status of my application and make sure you were not missing anything from me that you require. Thank you!"
I made a big deal out of them getting back to me so quickly saying how impressive it was. They are super friendly. BTW it did show up "application complete" as of this morning online.
Just shot an email to them and they responded within 10 mins stating that my license is being printed!!
![Jester :biggrinjester:](./images/smilies/biggrinjester.gif)