I'm not sure if I need to be worried???

[FamCounselor]

I completed an online app in September 2007 and DPS sent me all the stuff in the mail in about 4-5 days. I got everything together in the next few days and mailed it back to them. (I failed to mail is with a return notification.)
I did not see any changes on the web site so after waiting for about 4 weeks I e-mailed them and they told me that my app was in a "prescreening" stage. (All I get is "The data you have submitted indicates you may not be eligible for this service. Please verify the data submitted is correct. If you still cannot proceed, please contact DPS at 1-800-224-5744 or email chl@txdps.state.tx.us for more information.")
I waited for another 2 weeks and e-mailed them again because nothing is happening on the web site. They e-mailed back to say that my app was recieved on Oct. 15 (3 weeks after I mailed it).

My question is- do I have anything to be worried about even though the web site acts as if I am not even in their system?

[Kalrog]

It is a bit frustrating, but I would not expect any problems. Same thing happened to me (and many others).

[FamCounselor]

Thanks for the feedback. I will try not to worry too much. I just have not read about this same thing from other posts. I have dealt with the state in other cases and it seems that they do not get in a hurry and I think they are under staffed as well.

[NcongruNt]

I completed an online app in September 2007 and DPS sent me all the stuff in the mail in about 4-5 days. I got everything together in the next few days and mailed it back to them. (I failed to mail is with a return notification.)
I did not see any changes on the web site so after waiting for about 4 weeks I e-mailed them and they told me that my app was in a "prescreening" stage. (All I get is "The data you have submitted indicates you may not be eligible for this service. Please verify the data submitted is correct. If you still cannot proceed, please contact DPS at 1-800-224-5744 or email chl@txdps.state.tx.us for more information.")
I waited for another 2 weeks and e-mailed them again because nothing is happening on the web site. They e-mailed back to say that my app was recieved on Oct. 15 (3 weeks after I mailed it).

My question is- do I have anything to be worried about even though the web site acts as if I am not even in their system?

Make sure you are clicking the proper link on the DPS site. Some people accidentally click the link for instructor. Also, make sure you have your DL and PIN correct. Entering one of these incorrectly will get you the error you posted above.