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Intermittent slow downs
Posted: Tue Aug 18, 2015 4:38 pm
by mojo84
Intermittently the site seems to be slowing down to the point of my browser timing out. I just noticed this today. I've noticed it on both my phone and laptop and on cell data as well as wifi. I haven't noticed it to this extent before on this forum. At times it's super responsive and others it doesn't seem to want to respond at all. It also has been happening all throughout the day so I am less inclined to think it is a broadband traffic issue overburdened server. It is most obvious when I submit a post or try to submit an edited post.
Anyone else experiencing this?
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 4:50 pm
by WildBill
I am experiencing the same. It is also taking much longer to load the website and sign on. Video links take longer to recognize and load.
I believe that this will be a temporary phenomenon.
![thumbs2 :thumbs2:](./images/smilies/thumbsup2.gif)
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 4:57 pm
by mojo84
Yeah, but what is the root cause? Or is it a systemic causal failure?
![Jester :biggrinjester:](./images/smilies/biggrinjester.gif)
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 5:04 pm
by Taypo
mojo84 wrote:Yeah, but what is the root cause? Or is it a systemic causal failure?
![Jester :biggrinjester:](./images/smilies/biggrinjester.gif)
+1 for a Matrix Reference
-5 for referencing the most worthless character in the entire series. He's like the Jar Jar Binks of that trilogy.
...and yeah, I'm getting the slowdowns too. Random "Too Many Connections" timeouts as well.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 5:09 pm
by ELB
When I was programmer on a large operational system and had to fix things like this, "transient hardware error" was a handy diagnosis when all else failed.
![Wink ;-)](./images/smilies/icon_wink.gif)
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 5:10 pm
by mojo84
Taypo wrote:mojo84 wrote:Yeah, but what is the root cause? Or is it a systemic causal failure?
![Jester :biggrinjester:](./images/smilies/biggrinjester.gif)
+1 for a Matrix Reference
-5 for referencing the most worthless character in the entire series. He's like the Jar Jar Binks of that trilogy.
...and yeah, I'm getting the slowdowns too. Random "Too Many Connections" timeouts as well.
Have to admit, I was only playing off of comments made in another thread. I have no idea what you are talking about as far as the Matrix. Never saw it.
![Laughing :lol:](./images/smilies/icon_lol.gif)
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 5:11 pm
by WildBill
mojo84 wrote:Yeah, but what is the root cause? Or is it a systemic causal failure?
![Jester :biggrinjester:](./images/smilies/biggrinjester.gif)
![rlol "rlol"](./images/smilies/rlol.gif)
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 6:17 pm
by joe817
FWIW, I'm having the same problem.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 6:35 pm
by Charles L. Cotton
joe817 wrote:FWIW, I'm having the same problem.
Me too.
Chas.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 8:00 pm
by mojo84
A little while ago the site wouldn't come up at all. Now it's working great.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 8:03 pm
by TexasJohnBoy
Who's the hosting provider? Did they have any notices about issues today?
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 8:05 pm
by Charles L. Cotton
Tech support is working on it now. I don't know if they have had other issues.
Chas.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 8:43 pm
by baldeagle
There was a router problem at virtbiz.com (used to be CI Host).
traceroute to texaschlforum.com (208.77.216.52), 64 hops max, 40 byte packets
1 216.58.158.169 (216.58.158.169) 0.733 ms 0.367 ms 0.210 ms
2 216.58.154.18 (216.58.154.18) 0.451 ms 0.520 ms 0.363 ms
3 teng-1-2.crsw02.rch01.viawest.net (216.58.152.205) 0.366 ms 0.369 ms 0.362 ms
4 teng-3-1.crsw01.dal01.viawest.net (97.107.112.189) 1.143 ms 1.149 ms 1.145 ms
5 teng-0-1-0.brdr01.dal01.viawest.net (97.107.112.194) 0.986 ms 0.993 ms 0.986 ms
6 207.88.185.17.ptr.us.xo.net (207.88.185.17) 1.300 ms 1.306 ms 1.301 ms
7 vb1000.rar3.dallas-tx.us.xo.net (207.88.14.33) 3.016 ms 4.580 ms 3.959 ms
8 207.88.13.241.ptr.us.xo.net (207.88.13.241) 2.080 ms 1.929 ms 1.770 ms
9 207.86.210.126 (207.86.210.126) 1.924 ms 1.929 ms 1.770 ms
10 bu-ether38.dllstx976iw-bcr00.tbone.rr.com (107.14.19.96) 4.421 ms
bu-ether18.dllstx976iw-bcr00.tbone.rr.com (107.14.17.233) 3.335 ms
bu-ether48.dllstx976iw-bcr00.tbone.rr.com (107.14.17.237) 5.847 ms
11 agg1.dllatxl301r.texas.rr.com (66.109.6.89) 6.458 ms 5.055 ms 7.697 ms
12 24.175.49.11 (24.175.49.11) 9.576 ms 15.499 ms 7.853 ms
13 agg10.dllbtxlb02r.texas.rr.com (24.175.49.3) 14.724 ms 8.792 ms 8.013 ms
14 agg10.dllbtxlb01r.texas.rr.com (24.175.39.243) 9.413 ms 8.329 ms 8.010 ms
15 agg1.dllbtxlb01h.texas.rr.com (24.175.49.176) 17.850 ms 11.913 ms 10.665 ms
16 ae14.DLLBTXLB1CW.sw.twcbiz.com (97.77.0.75) 7.384 ms 7.390 ms 7.385 ms
17 rrcs-24-227-130-98.sw.biz.rr.com (24.227.130.98) 3.172 ms 3.175 ms 3.172 ms
18 custrts-6500-1-BRDR1-DAL1.virtbiz.com (208.80.15.222) 3.485 ms 3.492 ms 3.490 ms
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However, when I look at the site on
Web Page Test the TTFB (Time To First Byte) is pretty high (over 3 seconds which is about 10 times what it should be.) They also don't have compression enabled on the web server, which would help speed up the response.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 9:00 pm
by TexasJohnBoy
Ahh yes, a fellow techie. Good day, bald eagle.
Re: Intermittent slow downs
Posted: Tue Aug 18, 2015 10:01 pm
by virtbiz
Ever played that game "2 Truths & A Lie"? :)
baldeagle wrote:There was a router problem at virtbiz.com (used to be CI Host).
traceroute to texaschlforum.com (208.77.216.52), 64 hops max, 40 byte packets
Um.... nope and nope. No router problem.
And our only affiliation with the above mentioned former provider is we've rescued PLENTY of their former customers. That place was a pit.
If you'd like to get our real story, it's on our website here:
http://www.virtbiz.com/about/
However, when I look at the site on
Web Page Test the TTFB (Time To First Byte) is pretty high (over 3 seconds which is about 10 times what it should be.) They also don't have compression enabled on the web server, which would help speed up the response.
Correct. I monitor our support ticket system and as has been mentioned, our techs are "on it." There are some issues with regard to the loading of the database and overall optimization. Many of the issues could best be handled via some site administration, and as the site has grown, so too has the overhead. And yes, gzip is recommended, and can be turned on with a little .htaccess work. Our techs have consulted on it and provided some feedback, and that's about what I feel is appropriate for posting in that regard.
Charles knows where to reach us (or me) if/when needed. If we can be of assistance to anyone else, just holler.