When seconds count, the police are ...

[JJVP]

....days away.

Woman found murdered two days after calling 911 for help

The officers that received the call arrived at the location and knocked at the door. When no one answered, they requested a call-back of the caller which went to voicemail. They also checked the perimeter windows of the home and spoke with neighbors who reported that they had not heard any disturbance.

So they left. Family members found the dead woman two days later.

http://news.yahoo.com/blogs/lookout/wom ... 10771.html" onclick="window.open(this.href);return false;

[Rrash]

If I'm not mistaken, the 911 call was 11 mins long before the phone was disconnected. Quick response time.

[Keith B]

This is a reason to still have a regular land-line phone and not rely on wireless or VoIP phones to call 911 when at your residence. The 911 info provides your address to the dispatcher immediately. In this case, had the 911 dispatcher had an address, they might have gotten officers there in time to find the husband and enough probable cause to enter the home and search.

[Beiruty]

The dispatcher should be fired.
More info and video.

For all liberal anti-guns "sheep" out there:

This is a good story to what might happens to you know when you really really needs 911. Just be hopeful, help is coming.


http://www.myfoxdfw.com/story/19334024/ ... 1-response" onclick="window.open(this.href);return false;

[Beiruty]

This is a reason to still have a regular land-line phone and not rely on wireless or VoIP phones to call 911 when at your residence. The 911 info provides your address to the dispatcher immediately. In this case, had the 911 dispatcher had an address, they might have gotten officers there in time to find the husband and enough probable cause to enter the home and search.

Keith, your info is obsolete.
Voip have 911 capabilities like same as land line. My Vonage does.
Smartphones have GPS and parents, concerned others and 911 cavaliers can track your cell phone to within 3-5m. Anywhere on earth.

[RPB]

This is a reason to still have a regular land-line phone and not rely on wireless or VoIP phones to call 911 when at your residence. The 911 info provides your address to the dispatcher immediately. In this case, had the 911 dispatcher had an address, they might have gotten officers there in time to find the husband and enough probable cause to enter the home and search.

Keith, your info is obsolete.
Voip have 911 capabilities like same as land line. My Vonage does.
Smartphones have GPS and parents, concerned others and 911 cavaliers can track your cell phone to within 3-5m. Anywhere on earth.

Magic Jack verifies the 911 info and a dot turns green after verifying/registering with 911
I "hope" my recycled E-911 cell phone with GPS for the 911 folks does something; it used to be "activated" in Georgia or something.
http://www.911cellphonebank.org/how-it-works.asp" onclick="window.open(this.href);return false;

http://www.usedcellphones.com/contactus ... equest.cfm" onclick="window.open(this.href);return false;

I just turn it on during church and got a car cord for on the road in case of wreck, breakdown out in NoWheresVille or carjack etc.

[Keith B]

This is a reason to still have a regular land-line phone and not rely on wireless or VoIP phones to call 911 when at your residence. The 911 info provides your address to the dispatcher immediately. In this case, had the 911 dispatcher had an address, they might have gotten officers there in time to find the husband and enough probable cause to enter the home and search.

Keith, your info is obsolete.
Voip have 911 capabilities like same as land line. My Vonage does.
Smartphones have GPS and parents, concerned others and 911 cavaliers can track your cell phone to within 3-5m. Anywhere on earth.

Not totally. Some VoIP systems do have 911 capabilities, some don't. And, the GPS on a cell phone is only as good as the phone and the received GPS signal or the cell tower triangulation capabilities. I have seen my location on my iPhone off as much as 1-2 miles if it does not have visibility of the GPS satellites and locked in by multiple towers. A wireline phone will be accurate 100% of the time unless there is an error in the PSAP database (which could happen with VoIP also.)

[philip964]

http://www.khou.com/news/texas-news/911 ... 99236.html" onclick="window.open(this.href);return false;

The 911 call has audio of the woman being attacked and audio of her dieing. However the 911 operator does not tell the police it is an emergency. The body is only discovered when water is running out from under the door and the family kicks the door in to discover her body.

[chasfm11]

The dispatcher should be fired.
More info and video.

For all liberal anti-guns "sheep" out there:

This is a good story to what might happens to you know when you really really needs 911. Just be hopeful, help is coming.


http://www.myfoxdfw.com/story/19334024/ ... 1-response" onclick="window.open(this.href);return false;

Perhaps you can request a visit to a police dispatch center and see how the process of locating an address from a non-hard wired phone works. Our daughter is a 911 dispatcher and her descriptions about the process suggest that it can take longer than you might imagine.

I'm very sorry for the woman. But I don't believe that the blame for her death lies with the police or the dispatcher.

(Delvecchio) has a history of alleged domestic violence against his wife, Dallas County court records show."

I understand that it can be very difficult for a woman to move out of the house where there is an abusive relationship, even one that has previously escalated into physical violence. But I also understand that those who commit these types of violent acts against their wives or significant others are like pedophiles - they are rarely reformed. So a woman who has been previously physically assaulted is almost certain to be assaulted again with potentially deadly consequences.

I carry a gun to help me protect myself from fatal circumstances. I made that personal choice. Those that make the personal choice to remain in an a living arrangement where there is potential physical violence also make a choice. The family that is quick to condemn the police for the woman's death could have helped her gain separation from her abusive husband.

It is possible that the police could have acted differently in this case and potentially saved this poor woman's life. Her blood is on the hands of her husband and he should face the death penalty for it, because of his history of abuse. It was also possible to prevent her death through different choices but those were not taken. 911 is not a solution for all bad choices.

[RoyGBiv]

Perhaps you can request a visit to a police dispatch center and see how the process of locating an address from a non-hard wired phone works. Our daughter is a 911 dispatcher and her descriptions about the process suggest that it can take longer than you might imagine.

It would be very appreciated if you would pose the question to your daughter and post her reply here...

I have VoIP for both home and business, my VoIP providers have my e911 information and claim to have the proper (required by law) links to my 911 dispatcher. I've been tempted to test the system, but, too many downsides to doing that. What experience has she had with e911 provided addresses?

If her experience says "e911 works, but only if the end user provides a good address and keeps it updated", then I'll feel pretty good. If her experience says "e911 is hit or miss, depending on the carrier and the location", then I'll not feel so warm and fuzzy.

Thanks.!

[chasfm11]

Perhaps you can request a visit to a police dispatch center and see how the process of locating an address from a non-hard wired phone works. Our daughter is a 911 dispatcher and her descriptions about the process suggest that it can take longer than you might imagine.

It would be very appreciated if you would pose the question to your daughter and post her reply here...

I have VoIP for both home and business, my VoIP providers have my e911 information and claim to have the proper (required by law) links to my 911 dispatcher. I've been tempted to test the system, but, too many downsides to doing that. What experience has she had with e911 provided addresses?

If her experience says "e911 works, but only if the end user provides a good address and keeps it updated", then I'll feel pretty good. If her experience says "e911 is hit or miss, depending on the carrier and the location", then I'll not feel so warm and fuzzy.

Thanks.!

I'll ask her and respond with what she says. Previously, she has said that the ability to find an address is dependent on the provider. Some cell companies must have better setups than others. She has not specifically talked about VOIP but in general about non-land line phones.

[fickman]

There's multiple variables in play. WFAA has done a myriad of stories on DPD dispatch including instances of:
- never responding to a call
- taking hours (up to 24) to respond to a call
- having busy phones that don't get answered
- etc.

Another incident this summer showed an entire neighborhood calling 911 and getting busy signals as a home burned down. One neighbor ran to the fire station a block or so away and started ringing the doorbell / banging on the door and still couldn't get a response.

DPD dispatch is definitely broken. The department is (was at least) split into separate traffic and four separate patrol divisions - the patrol divisions only responded to 911 calls and still had terrible response times (overworked? understaffed? poor triage and logistics from dispatch?) A couple of years ago the department just quit enforcing traffic on several major freeways and told the county Sheriff's office that they could enforce if they wanted to.

I'm glad I live in Fort Worth for several hundred reasons, but that's not even my main point.

If you abdicate your primary self defense and security to somebody else, you're hoping that a lot of things go right. . . and invariably one of them won't.

[fickman]

Perhaps you can request a visit to a police dispatch center and see how the process of locating an address from a non-hard wired phone works. Our daughter is a 911 dispatcher and her descriptions about the process suggest that it can take longer than you might imagine.

It would be very appreciated if you would pose the question to your daughter and post her reply here...

I have VoIP for both home and business, my VoIP providers have my e911 information and claim to have the proper (required by law) links to my 911 dispatcher. I've been tempted to test the system, but, too many downsides to doing that. What experience has she had with e911 provided addresses?

If her experience says "e911 works, but only if the end user provides a good address and keeps it updated", then I'll feel pretty good. If her experience says "e911 is hit or miss, depending on the carrier and the location", then I'll not feel so warm and fuzzy.

Thanks.!

I'll ask her and respond with what she says. Previously, she has said that the ability to find an address is dependent on the provider. Some cell companies must have better setups than others. She has not specifically talked about VOIP but in general about non-land line phones.

Cell phones also present a challenge in places like DFW (with SO many cities SO close together) of potentially routing you to the wrong city, potentially costing you additional precious time.

I could potentially get Keller, Roanoke, Fort Worth, Tarrant County, or Denton County from inside my neighborhood. If I'm on the road, it's even worse. You're in and out of cities so fast on the freeway they have no chance to respond to even an egregious act being reported.

[RHenriksen]

I'll ask her and respond with what she says. Previously, she has said that the ability to find an address is dependent on the provider. Some cell companies must have better setups than others. She has not specifically talked about VOIP but in general about non-land line phones.

You know, that reminds me - I've often wondered about the location tracking abilities as well. In my line of work (IT), we're cynical: we don't believe something works until it's been tested, and even then we don't trust that it will continue to work after that test unless there's some way to monitor its ongoing functionality.

Is there any way to do a 911 test call without getting charged with making crank calls, or whatever the misdemeanor is to place non-emergency calls to 911?

Thanks!

[Keith B]

I'll ask her and respond with what she says. Previously, she has said that the ability to find an address is dependent on the provider. Some cell companies must have better setups than others. She has not specifically talked about VOIP but in general about non-land line phones.

You know, that reminds me - I've often wondered about the location tracking abilities as well. In my line of work (IT), we're cynical: we don't believe something works until it's been tested, and even then we don't trust that it will continue to work after that test unless there's some way to monitor its ongoing functionality.

Is there any way to do a 911 test call without getting charged with making crank calls, or whatever the misdemeanor is to place non-emergency calls to 911?
Thanks!

Yes, if being done to make sure the system is working. Your best bet is to first contact the local 911 dispatch center through the local police non-emergency number and ask to speak to the 911 supervisor. Advise them who you are with and what you are needing to verify and they will tell you how to proceed to test the location capabilities.

Another issue that can arise if you are a station off of a PBX. There can be problems with it not displaying the number you are actually calling from, but the main billing number for the system. It will show an address, but may not show the exact location you are calling from in the building or on campus. This can be a MAJOR safety concern for these types of systems.