GunsOverTexasRadio wrote:Thanks for coming back and giving us another shot. We still want to buy you guys a round the next time you're in town!pcernuch wrote:jeff, thank you very much for your offer! i love to hear both sides to every story even when i am telling it. i will say my pops, the wife, and i shot at your place saturday morning without a hiccup. Stuff happens, and i saw first hand that issue was corrected when i returned on saturday. and must say you are my range of choice when in houston to visit family in cypress.GunsOverTexasRadio wrote:Pcernuch, my name is Jeff and my family owns Shiloh. The employee that tried to ring you up for a second hour told us about the situation, thinking we would be pleased with his attempts to bring in more money. We were mortified, that's not the way we operate. Needless to say, that employee has since moved on to brighter things. Please PM me your info and you and your boys will shoot on us on your next visit. Mr. D, first off, we apologize for the treatment from our staff member. We have some new fellas behind the counter and I sure would like to figure out who needs an attitude adjustment. Please PM me any info you would like to share such as date and time of day you were at the range and description of the employee. I appreciate you trying to get to know the rules before you started shooting. We would like to buy you a round of lead therapy on us as well. We're glad you guys like the improvements, the difference really is night and day. We knew we had the IDPA seal of approval when they stayed an extra 45 minutes shootin' the bull the first night! Skiprr, it's been too long bud! I look forward to your return!
god bless.
Jeff just earned my business next time I'm in the area. You can't beat customer service like this.