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- Mon Mar 21, 2011 11:44 pm
- Forum: General Gun, Shooting & Equipment Discussion
- Topic: Kahr Arms Customer Service
- Replies: 19
- Views: 3719
Re: Kahr Arms Customer Service
Has anyone had any problems with Failure to feed on a PM9/PM40? What was the solution?
- Sun Mar 20, 2011 9:49 am
- Forum: General Gun, Shooting & Equipment Discussion
- Topic: Kahr Arms Customer Service
- Replies: 19
- Views: 3719
Kahr Arms Customer Service
I just bought a new Kahr PM9 and used P9 a few weeks back from my local gun store. Took them out a few days later to break in the PM9 and Test out the P9 to become comfortable with it.
The PM9 worked great. During the first 200rnds had only 2 Failures to Feed. The "dot the i" sights take a little to get use to and a little longer to become comfortable when you have traditionally only used 3 dot combat sights.
The P9 wasn't so great. Fired the first magazine and everything went smoothly. Ejected it and loaded a second magazine, fired the first round, tried to fire again, no round in the chamber. Loaded it again, fire, no reload. I got to looking at the gun and the magazine was dropping after each shot. I checked my grips to make sure I wasnt actuating the magazine release, I wasn't, and then fired again. Same thing.
I cleared the gun and got to looking at in on the tailgate of the truck at the property. The plastic magazine release has been worn out and was chipped on the side that holds in the magazine in place. Was irritated, but had heard good things about Kahr customer service
Got home late Saturday Night and didn't remember to email then, but Sunday night as I was getting ready to call it quits for the day I remembered to email service@kahr.com. This was at 10:30pm Sunday night. At 8:15am Monday morning I got a response letting me know that they were sorry for the malfunction of my sidearm and would have the new parts in the mail that day.
Less than one Week later the new part arrived at my door with no cost to me. They actually sent me an upgraded blued steel magazine release/catch instead of the original composite one.
Kahr Arms got a big +1 in my books with week. Now only if their magazines always worked to catch on the empty mag, and load the first round every time.
The PM9 worked great. During the first 200rnds had only 2 Failures to Feed. The "dot the i" sights take a little to get use to and a little longer to become comfortable when you have traditionally only used 3 dot combat sights.
The P9 wasn't so great. Fired the first magazine and everything went smoothly. Ejected it and loaded a second magazine, fired the first round, tried to fire again, no round in the chamber. Loaded it again, fire, no reload. I got to looking at the gun and the magazine was dropping after each shot. I checked my grips to make sure I wasnt actuating the magazine release, I wasn't, and then fired again. Same thing.
I cleared the gun and got to looking at in on the tailgate of the truck at the property. The plastic magazine release has been worn out and was chipped on the side that holds in the magazine in place. Was irritated, but had heard good things about Kahr customer service
Got home late Saturday Night and didn't remember to email then, but Sunday night as I was getting ready to call it quits for the day I remembered to email service@kahr.com. This was at 10:30pm Sunday night. At 8:15am Monday morning I got a response letting me know that they were sorry for the malfunction of my sidearm and would have the new parts in the mail that day.
Less than one Week later the new part arrived at my door with no cost to me. They actually sent me an upgraded blued steel magazine release/catch instead of the original composite one.
Kahr Arms got a big +1 in my books with week. Now only if their magazines always worked to catch on the empty mag, and load the first round every time.