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by 2farnorth
Mon Mar 25, 2013 6:23 am
Forum: Holsters & Accessories
Topic: Tactipac Holsters Gone Silent
Replies: 36
Views: 4897

Re: Tactipac Holsters Gone Silent

I recently went through something similar with a bullet order. They missed 2 expected shipping dates but understanding the situation and at their request I held on for a couple more weeks. Had made up my mind to cancel at the end of this last week but then on Monday I got a shipping notice in my email. Was glad I waited. Now have 150 of them loaded.
Tactipac's (posted) response does not address their lack of communications with some waiting customers very well and is almost hostile in tone. It's like a "quit bothering me" response. I understand there may be extenuating circumstances but that doesn't excuse non communication. A line saying sorry, but we're working hard to get your order out by a general timeline date might have saved this embarrassment. Yes this takes the communicator away from production but would ease the whole situation.

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