Search found 4 matches

by killerquad
Sun Jul 29, 2007 11:34 pm
Forum: Never Again!!
Topic: Witnessed the worst customer service ever in Plano gun shop
Replies: 16
Views: 4526

I think a lot of people are put off from buying online since they just dont know whats involved. I was one of them who had no clue (still dont about most things but that's another story) but thanks to this forum I now know how easy it is. They usually have better prices, same if not better selection, most will ship for 15-20 bucks and you can find an FFL in the FFL section of this forum and most will have special pricing for CHL holders. Even with the credit card fees, shipping fees, and FFL fees you still get a better deal online. The only reason to go to the "brick and mortar" stores over the "click and order" ones is to be able to handle the guns. So from now on I will be doing my purchasing online and if I need to handle the gun I can go check it out at one of the gunshops or simply ask someone here if they have one that you can see or maybe even put a couple of rounds through it, I have seen so many people offer to do this to help others. One of the many great things about this bunch we have here.
by killerquad
Sun Jul 29, 2007 9:43 pm
Forum: Never Again!!
Topic: Witnessed the worst customer service ever in Plano gun shop
Replies: 16
Views: 4526

BrassMonkey wrote:See, it it's not just me, I am not totally unreasonable :-D
Sure you are...... but it's not just you :lol: J-K
by killerquad
Sun Jul 29, 2007 9:30 pm
Forum: Never Again!!
Topic: Witnessed the worst customer service ever in Plano gun shop
Replies: 16
Views: 4526

gmckinl wrote:If you're going to nail it down by saying "Plano", please finish it off by telling us which store it was. Either BT or GM, I assume
Yes it was one of those, and it was already mentioned by someone else on this post.

Scuba I couldn't agree with you more.
by killerquad
Sun Jul 29, 2007 3:00 am
Forum: Never Again!!
Topic: Witnessed the worst customer service ever in Plano gun shop
Replies: 16
Views: 4526

Witnessed the worst customer service ever in Plano gun shop

OK so I went looking for toys today and as I am looking I noticed a guy thinking about putting a gun on layaway from what I saw. He mentions that he wants it and they fill out the paperwork (all of about 5 lines I guess) and as the guy is looking over the gun he begins to think about it and he tells the salesperson that he really wants to think it over and that he wants to look up more information on the gun and the he would be back and he asks them to set the gun and paperwork aside at least until the close of business. He is told that they can hold the paperwork but that the gun would go back out on the counter. No big deal so far.....as soon as the customer steps out the salesperson goes OFFF!!! He starts dropping "f" bombs left and right, he calls the customer a complete ********* idot who doesnt know ****** about what he wants and that he should go ***** and *** ***** ********* ** ********* ** and continues his rant for what seemed like several minutes all in front of about 10 other customers standing there!!! The other sales people just sat there and were agreeing with him telling him to tear the paperwork up and that they think he was an ********* too. My jaw dropped. I could not believe what I saw and heard. This is a store that has never been strong on customer service skills but WOW! Needless to say that from what I saw today I will not be going back to them again.

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