Hopefully the dispatcher will be investigated and retrained/reprimanded for ordering the boy to put his weapon down.
That shotgun probably saved his life. Good thing he knew when NOT to obey an adults' instructions.
Edit: News story with 911 audio.
http://www.wral.com/news/local/video/10 ... id10553983" onclick="window.open(this.href);return false;
Calm kid. Bravo.