As a business owner, I have been in situations in which I had to humbly ask customers for forgiveness. But instead of my hat in my hand, I had compensation or accommodation. When I had to change the location of a class on short notice, I refunded part of the students' cost to make up for the additional drive. When I realized that I had made a mistake on a CHL-100, I delivered the corrected form to the student.
Bottom line: the party who caused the situation should accommodate the party that helps fix it.
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Return to “Academy Sending A Certified Letter”
- Thu Aug 15, 2013 10:23 pm
- Forum: General Texas CHL Discussion
- Topic: Academy Sending A Certified Letter
- Replies: 55
- Views: 9835
- Sat Aug 03, 2013 3:28 pm
- Forum: General Texas CHL Discussion
- Topic: Academy Sending A Certified Letter
- Replies: 55
- Views: 9835
Re: Academy Sending A Certified Letter
It's not a matter of blackmailing them. The OP is investing time, effort, and expense (fuel) to provide Academy with the service of helping them correct their paperwork. So it's not blackmail; it's compensation.Jihans wrote:I got a phone call and letter too. It appears they got audited by the government and need to correct forms that didn't meet standard. In my case, one of my "no" check marks missed the box. While the intent was clear I didn't literally check the box. I went in and fixed it. Took less than 5 minutes and I did it when I was driving by so I didn't go out of my way. No big deal and not really worth trying to blackmail them into giving you free stuff. Should it have been caught at time of sale? Yes. Mistakes happen.
But now curiosity overcomes me. What would happen if OP no linger lived nearby?
- Fri Aug 02, 2013 10:56 pm
- Forum: General Texas CHL Discussion
- Topic: Academy Sending A Certified Letter
- Replies: 55
- Views: 9835
Re: Academy Sending A Certified Letter
suthdj wrote:I wonder what would happen if you declined to go back to the store maybe they should send someone to your house on their dime instead on inconveniencing you.
Their error should not be your burden. I would suggest they schedule a time to come to your house for the info. But is there any record retention issue with the 4473 not being on their premises?