My renewal is currently at 77 days. Since Monday the web site says "license issued" but I haven't seen the license yet. There was no problem with my instructor's renewal, which came at the same time, and was returned to DPS at the same time.jimlongley wrote:
It seems to me that "Not later than the 60th day before
the expiration date of the license, the department shall mail to
each license holder a written notice of the expiration of the
license and a renewal form." is pretty clear.
Another one that bothers me is "(c) The department shall renew the license of a license holder who meets all the eligibility requirements and submits all
the renewal materials. Not later than the 45th day after receipt of the renewal materials, the department shall issue the renewal or notify the license holder in writing that the renewal application was denied."
My wife's and mine took 62 days door to door, and 60 from the return receipt.
Why is DPS routinely violating the law? Why are they getting away with it? And who do we call to enforce the law on DPS?
I asked Marian Stahl at the Instructor's School last week how her office was handling the problem regarding timely applications. Her answer was simple: "We're running behind, please be patient." I pushed a little and observed that the law didn't allow for "running behind" to which she responded, "Would you like us to just deny the applications and make you re-apply?" I asked her on what legal basis could they just deny a license application or a renewal, since the law didn't seem to allow it unless there was a specific issue pending investigation. Her response: "Well, that's what we'll just have to do."
I didn't pursue the issue with her in that context, but it seems to me that the DPS office is not what it should be. Perhaps its beyond the time when legislative oversight needs to be suggested.