How so? You and the bank agreed to the Terms and Conditions and from what I read those T&Cs were enforced. While I will no way defend the actions (or lack of) by the customer service representative you talked to, the bank did honor their agreement to you. If someone is concerned about exceeding the daily limits of a debit card, using a check on a checking account normally does not effect the daily spending limits of a debit card. I can empathize with your frustration, however, I do not see that the bank is at any fault.Zylo_X wrote:I am fully aware of the terms and conditions of use, and would gladly be responsible for any fault due to my actions. However, going into the branch for a transaction was not an option 'after hours', and I had already jumped through their 'security hoops' by calling in prior to attempting to use my card to access my money. The aggravation is that we get held to account, but they don't, and they can't even give you a straight answer. Just like politicians.i8godzilla wrote:I bet if you lost your card or it became compromised, folks would be mad at their bank if there were no limits on the card and the account was wiped clean. Most accounts have limits on daily transactions associated with debit cards. These limits are always disclosed when the account is established and any changes are included in the 'junk' than comes in the mail. If I want to exceed my limits at BofA, I can walk into any branch and use my debit card with ID at any teller and the walk out with my money. Most institutions will allow you to change the daily limits if you ask. Seems some are upset because the bank is living up to the agreements they and the customer have agreed upon.
I hope you have the chance to finish any shopping you may have left and that you and yours have a very Merry Christmas.