Search found 18 matches

by Rvrrat14
Wed Aug 04, 2010 6:58 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Status changed to Manufacturing Pening last week. Received plastic this afternoon in the mail. Just checked status and still says Manufacturing Pending.

I would suggest to everyone that you read and understand the laws and don't be afraid to remind 'Other People' what they should already know. State statue is the law and EVERYONE is expected to follow it. There's a long story here, but not worth telling. Plastic in hand and all legal after 76 days.
by Rvrrat14
Thu Jul 29, 2010 4:05 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Means I'll get it when I get it. Dps issues and I'll leave it at that
by Rvrrat14
Thu Jul 29, 2010 9:35 am
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Wasted effort .......signing off.
Great site and contributors, one and all
by Rvrrat14
Tue Jul 20, 2010 4:47 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Just a reminder to those that watch.......I'm still waiting...........:)
by Rvrrat14
Fri Jul 16, 2010 7:37 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

still no progress on mine......they told me last week that they were "finishing up on the last part of the background check." so now i wonder what their excuse is. i'll all but guarantee i have an employee handling my paperwork that only "meets requirements" or "needs improvement" on their performance evaluation. :)
by Rvrrat14
Wed Jul 14, 2010 2:42 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Emailed DPS and they are sticking with the standard response of "It is taking longer than 60 days".
So that means all of you who recently received yours in less than 60 days really didn't receive it. Can you believe all this?
by Rvrrat14
Sun Jul 11, 2010 4:49 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Well, my buddy got his this weekend. He turned in his paperwork 2 weeks after me. He had a small issue and DPS sent it back to him. He corrected it and returned it last week.

Mine is STILL under review. I have a spotless record.

I feel that it's the luck of the draw on who at DPS reviews/handles your application. Some folks just work harder than others! I really belive this is the issue with some of our applications that seem to take longer than normal with no excuses given.

......still waiting..........
by Rvrrat14
Fri Jul 09, 2010 7:18 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

chasfm11 wrote:
Rvrrat14 wrote:Can't say much about their customer service from a state agency.
When a commercial business gets more customers than it can handle at once, that is a good thing and they usually can staff up to handle it. In any governmental entity, they are operating on a fixed budget, no matter how many customers they might get. They don't get to add people just because the workload goes up. Our local post office has the same 3 people on the same three counters whether there is nobody in line or the line is out the door. I suspect that the DPS folks have to deal with a lot of manual steps to process a license application.

A larger car manufacturer that I worked with had a great process to handle loans and lease applications because everything was scanned in upon receipt and the paper copies were stored only for a short period. The workflow was managed electronically and there were enough people watching for exceptions and dealing with them. The car dealer had great incentive to process the application quickly to get the car off the lot. I suspect that DPS doesn't have similar motivation to put the plastic in our hands and that they are still "pushing paper" right up to the manufacture point.

Knowing that doesn't help our wait, however.
I also work for a LARGE state agency. I am a manager and deal with customer service. This program, CHL, is mandated by legislation and monies are appropriated for such things. Yes, we all DO MORE WITH LESS. But as a state agency, legislation is a priority. If you have issues getting the job done, you borrow from other areas, etc. You still have to get ur dun. I can bet they are very busy at DPS. However, my complaint is the lack of CONSISTENCY in their processes. As I read all the posts I can see that everyone is told something different or the same AGENCY LINE. What happened to the TRUTH. I cannot understand when my buddy, who took his the same day as me, and turned his papers in 2 weeks later than I, have already been sent his app back for clarrification, returned it, and is now in the manufacturing stage. I guess some of us are unlucky and/or fell thru the cracks. Whew.....I feel better. Thanks...
by Rvrrat14
Fri Jul 09, 2010 11:49 am
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

My recent call got me the standard answer and being told applications are taking more than 60 days
When I advised her that some people (here on the forum) are receiving theirs on less than that and sometime much less, she had no comment and fell back upon the standard answer. Can't say much about their customer service from a state agency.
by Rvrrat14
Thu Jul 08, 2010 3:50 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

I'm another May holdout. I'm pitching a tent and strongly considering pouring a slab!
by Rvrrat14
Sat Jul 03, 2010 9:47 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Rvrrat14 wrote:Still waiting, no update for a long time. I check it daily.............
Was out of town all week and was hoping to be surprised when I returned......No such luck. I still think the local county sheriff's office is holding mine up. It appears that others that are in the same time frame as me, have received their permits already. I guess I'll have to be patient and let the government machine do it's thang..........
by Rvrrat14
Tue Jun 29, 2010 3:49 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Still waiting, no update for a long time. I check it daily.............
by Rvrrat14
Fri Jun 25, 2010 9:24 am
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

TxDrawl wrote:Been lurking since Feb. Here's my may chl status:
5/22: class taken
5/24: mailed certified
5/27: recieved by DPS
6/11: online status: finger prints/background check under review
6/23: finger prints complete
6/24: background check complete/ manufacture pending


Have enjoyed and found the forum very informative! :txflag:
I'm thnking mine is hung up with the county sheriff's office. I've been stuck on review too too long in relations to others here.
by Rvrrat14
Fri Jun 18, 2010 10:14 am
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

alpmc wrote:Rvrrat14 - Yes your getting the standard reply when calling. These guys who answer calls at 1-800-224-5744 have limited database access and can only provide you your current status from the same source as the webpage that you have access to! I know it's frustrating but patience is the only solution! Backgrounds can be the slowest part of the process.

They received my application on 05.14.10 and my status just changed to mailed today!

Good luck! I know your pain!!!
thanks. I'm hoping next week.
by Rvrrat14
Thu Jun 17, 2010 7:49 pm
Forum: The "Waiting Room"
Topic: May 2010 Applications
Replies: 223
Views: 38353

Re: May 2010 Applications

Been stuck on 'background check' for a while. I have a clean record and was issued CHL in the past. I phoned DPS today and they gave me the "60-90" day response. I'm hoping that's just the standard response and it will get moving pretty quick. Everything else has been approved other than the background check. Fingers crossed for next week. By seeing others, mine should be up next week. Hoping!

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