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Guess each FedEx office may be different. The one here told me it a handgun had to be overnight. They also were going to require me to remove the firing pin. I left and went to UPS.

I was in our post office and they refused to ship a rifle back to the manufacturer. The lady told them the manufacturer told her she could ship to them from thepost office but the post office said "NO". She didn't ask to talk to the post master but she sure should have.

Now I find it cheaper (and less aggravating) to have my FFL ship for me. He only charges $10 plus the shipping and he normally uses USPS Priority mail.

There was a recall/frame upgrade on certain "E" series G23s. If yours fell into the recalled group then Glock should have paid for the shipping in my opinion. With that said, there are different reports (posted on the Glock forum) concerning the "frame upgrade". Some said that Glock did pay shipping both ways and others said Glock didn't pay shipping. Supposedly they would replace the frame and use the same serial number and put a "1" in front of it. I see that you got yours back and it had a new serial. I don't know all the details but I do know that if you call Glock they can tell you if yours fell within the serial number that needed the frame upgrade. Maybe you already did that but if it was on the recall/upgrade list I'd perhaps ask them to reimburse you for shipping. Just a thought.