Don't disagree about small banks and credit unions... Heck I work for a medium sized bank... And i have accounts at several banks however, I have my main account at (looking around to make sure no one is looking over my shoulderJALLEN wrote:I cannot for the life of me understand why otherwise sensible people insist on doing business with the huge banks, unless of course, they have a regular need to borrow $500 million or so. For everyone else, the big banks are a bad deal.
They are hard to deal with, don't know you from Adam, their fees are exorbitant, inflexible and it is impossible to get a branch manager on the telephone. Of course, some folks don't minding holding while waiting for some gun snapping barely literate person gets on the phone from a phone bank in Pacoima or someplace, Calcutta, maybe.
) BOA.I have a credit card with them, a checking account and a savings account. The reasons I do are:
1. There is BOA branch or ATM on nearly every corner
2. There mobile app rocks. I no longer even have to go to a branch to deposit a check
3. The charge me no fees for any of my accounts
4. I rarely have to deal with anyone. I dont want to deal with a person. I have had to call customer service 3 times since I opened the account 14 years ago
5. They will take a deposit up until 8:00 pm and credit my account that day
6. They never put a hold on any of my check deposits
7. The one time I had suspicious activity on my accounts they had me on the phone with the perp was still trying to using "my" card at a grocery store. I lost my debit card once and I had it canceled and a new one in hand in two days.
8. I have been unable to beat the deal I get with my credit card other than my Discover card.
Just my experience and as always your mileage may vary.