Yes that happens all the time. The website has 2 places to check for status. New CHL applicants are up on the top half of the page, and CHL Instructors on the bottom half of the page.
Try again at the top half, and make sure you type in everything correctly. Incorrect data entry can also result in this message. It's happened to me several times when I was typing to fast and made a typing mistake.
And welcome to the forum!
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Glad to have you with us!