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It just happened to me and I had selected an address from Phoenix when I first logged onto my computer today. I remembered there had been threads on this, but not the outcomes. I tried to use the "contact and administrator" selection, but it failed to send. Then I noticed it said the ban was because of the IP address, so I selected a different location for the VPN and viola.

I guess there is no other way around this to verify who we are despite logging in other than select a different location to see if it will allow that?