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That means you've been arrested before, files of those who have been arrested take much longer than someone who's never been arrested before.

Gee thanks, more hold times for the rest of the people calling. Very considerate.

All I'm saying is that the law book states that DPS has 60 days to process a completed application. They go by the date ALL of your completed documents are physically received as the start date for this timeline. It's not based on the date you took the class, the date you paid fee online, nor the date you were fingerprinted. Let's say someone took class on 4/2/14, they them paid online 4/5/14, they then got printed on 4/7/14 & mailed their documents certified mail that same day.. Let's say DPS physically received & signed for their docs on 4/9/14. In this example the law book states DPS has 60 days to process application starting from 4/9/14 (not 4/5/14). & that's only if all the docs were filled out properly (no missing or incomplete documents).

They go by the date they physically receive your documents (backed up by law book), so I was correct, just sayin'.. It doesn't matter date you paid online nor fingerprints. You're at 51-53 days.

You're at 53 days as on July 4th, just correcting your math.

The law book states they have 60 days, not sure why you have a big beef with that? I get contacting your rep if they go beyond 60 days, but all you're doing is bogging them down spending all day answering legislative action sheets. (instead of processing paperwork). CHL has increased like 300%, their manpower has increased 0%, do the math.

It does take close to 2 months before they can verify your docs are there, sounds like she actually gave you accurate info.

Renewals are completely different from New Apps.

I'm just saying if you call them up this week, you're not going to get a status.

You're way too early to be calling them for status. It takes like 6-8 weeks at best before they can tell you your docs are all there.

It takes 2 months before the website will show a status change showing receiving your documents.