PBR wrote:Allofus123 wrote:Don't kid yourself. The people answering the phone or emails are not the people processing CHL's. Anyone that is past 60 days from the time DPS "receives" their application, and has not had an incomplete package issue, should definently be calling and emailing. If one has followed instructions and done everything as they are required by law to obtain their CHL then the state (DPS) needs to uphold their end by processing the application within the 60 days allotted. If not, they should be held accountable to giving a reasonable explanation as to why not.
Their web site says "You may contact DPS at 1-800-224-5744 for more information". Telling you that your application is still being processed is not "more information" its the same information. Be nice but make sure you're a squeaky wheel.
yea but whats suppose to happen and does is way different. i have called twice and both times quick simple "still processing -- thank you -- goodbye" -- we end up having to accept their excuses. -- but they sure dont care to even start to hear ours -- lol
--- im closing in on 90 days.
I am sorry to tell you that is incorrect! The processing time is not when DPS receives your application. It begins as soon as your status changes to processing! Start your count down from that date. I spoke with a DPS represenative and he told me it usually takes 30days once they receive your application to begin the processing. Sorry for the bad news...I did receive mine in less then 60 days once DPS changed my status to processing. My processing started on March 4th, received license in hand April 17th. Do the math......
