secure wrote:I had a student call today to inform me that DPS rejected the photos that were provided by FAST. She went through the process to register online and have fast do her prints and photos, attended class, mailed all necessary documents to DPS only to have the photos rejected. She called DPS and was rudely told that they are rejecting ALL photos from FAST.
WHAT?
Anyone else experience this? It appears from the new online process that FAST is able to do BOTH prints and photos.
Help is appreciated!
That's not good. Someone from DPS needs to speak with whoever is answering the phones because the DPS trainers are pushing FAST hard in the instructor classes.
I'd be very upset if I told a classroom full of students to use FAST only to have all the photos rejected. Someone from FAST probably has some explaining to do (and refunds to offer), as well as DPS.