Sewer_Ice wrote:I worked for a marketing company that did door-to-door for Verizon FiOS and AT&T U-verse, for SEVERAL YEARS!
1.) Worst sales pitch I have ever heard of.
2.) ALL of the time (as was in my case) the people on any call center have NO IDEA what the heck is going on, one person even said that, "we don't do door-to-door." Most of the time these people are third party contractors so OF COURSE they wouldn't know.
3.) RARELY EVER did we have ANY customer information, so he probably wouldn't have known if you had the phone service or not. Keep in mind they give you A LONG LIST of customers (about 100) on a piece of paper (called your "turf") and were lucky to get more than a customer name (if that) on it, and fitting in what services/package/features you have would take an obscene amount of paper for one person to carry around all day. Also, having that information would require CPNI permission (for phone companies per the fcc).
4.) We drive our on cars, no company cars. AT&T gave out some magnets a few times to put on your car, but no one really used them, didn't want to scratch up/fade our cars.
5.) If you want to know if they are legit, look at their badge, if they are third party they will have their company logo on it, mine was 20/20 companies. Look i up on the internet http://www.2020companies.com" onclick="window.open(this.href);return false; Their based out of fort worth but I have PERSONALLY worked in Chicago, Chatanooga, NYC, Long Island, Boston, New Hampshire, Connecticut, St. Louis, Fort Lauderdale, and I can go on.
I worked with 2 other companies while I was selling door-to-door, they gave us crappy badges that were printed off on a home printer and laminated, I was surprised anyone thought we were for real, versus 2020 gave us some legit looking badges, with a Verizon VP's phone number on it.
EVERY CABLE COMPANY uses third party door-to-door sales people. Including Sudden-link.
Thanks for the info. He had a badge on it that clearly displayed the Suddenlink logo, but looked printed off and laminated.
Bottom line, I'm still done answering the door for strangers. Don't want their salespitch or give them an opportunity to case the place, no matter what their intent is.