Or even understand the script they are reading...Keith B wrote:Maybe they should send the DPS CHL customer support to an off-shore call center. At least those customer support people have it in their scripts to apologize for the trouble you are having, even if they don't know what to do to fix the issue.
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Return to “Ok I am flustrated. who should I call”
- Mon Feb 14, 2011 8:59 pm
- Forum: The "Waiting Room"
- Topic: Ok I am flustrated. who should I call
- Replies: 33
- Views: 7893
Re: Ok I am flustrated. who should I call
- Mon Feb 14, 2011 8:37 pm
- Forum: The "Waiting Room"
- Topic: Ok I am flustrated. who should I call
- Replies: 33
- Views: 7893
Re: Ok I am flustrated. who should I call
They don't have to practice good customer service skills. It's not like you can go to another DPS to get your CHL.
I am in a similar situation with L1. Can't get any answers, and they don't really seem at all concerned. If I thought screaming would help, I would be making noise right now!
I am in a similar situation with L1. Can't get any answers, and they don't really seem at all concerned. If I thought screaming would help, I would be making noise right now!