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Unfortunately, DPS did enter into a sole source contract with IBT for the F.A.S.T. locations and although the equipment is superior there is always an operator involved. Most of the F.A.S.T. locations are not staffed with experienced fingerprinters who can address fingerprint quality issues on site. They just roll them and send them. An experienced fingerprinter can often times get better results with good old printers ink. I have had to reprint many persons who were printed at police stations, sheriff's offices and instructors. Rejects are part of the business but they can be avoided if you know what you are doing.

When fingerprints are rejected for the third time- a name check only is conducted. In your case, your military service and and prior security clearances may have caused a slight delay as there are more places to check. DPS has been running about 5 weeks to process the fingerprints.

From reading your post it appears that Mr Pierce is handling your paperwork and he has never steered me wrong yet.

Good luck,
David
Fingerprintguy
http://www.applicantfingerprintingservices.com" onclick="window.open(this.href);return false;