Search found 2 matches

by Lonestar 48
Fri Oct 10, 2008 11:35 am
Forum: General Texas CHL Discussion
Topic: THe Newest DPS Excuse
Replies: 41
Views: 5617

Re: THe Newest DPS Excuse

Thanks, but I'm not so sure it is ready. I've been checking way too much and it still reads "processing application" on the DPS website. Really I have faith in her and I'm sure it will be on its way soon.
by Lonestar 48
Thu Oct 09, 2008 3:29 pm
Forum: General Texas CHL Discussion
Topic: THe Newest DPS Excuse
Replies: 41
Views: 5617

Re: THe Newest DPS Excuse

The person working on my app called me Monday wanting more information. She said this was all I needed for the license to be issued. She called back 3 hours later, and said that upon further review, like the NFL, she wouldn't need anything else and had finished processing the application and was waiting for the license to be delivered so she could send it to me.

I learned a couple of things from our conversation. First, I asked her what was really causing the delay, and she said that they had indeed hired more people for data input, but no more who do her job, which is the final stop in the process before the plastic is mailed. With so many data entry people, a big bottle neck has occurred, and they are stuck with what they have now. Background checks obviously come after the data entry, so I imagine there is a bottle neck there as well. Also, she said that an outside vendor makes the actual card, and they make deliveries once a day. She was able to go through the stack and see if mine happened to be in there, but it wasn't. She thought it would be in today since it was on a list of completions, and she said it would go in the mail as soon as it comes in the door.

Hope this gives a little insight into what is going on in Austin.

Return to “THe Newest DPS Excuse”