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by mrvmax
Sun Nov 26, 2017 8:51 am
Forum: General Gun, Shooting & Equipment Discussion
Topic: 6 weeks Taurus... 6 weeks
Replies: 43
Views: 11450

Re: 6 weeks Taurus... 6 weeks

From my limited experiences in selling firearms I have had more problems with Taurus products than any other manufacturer. I have actually seen more problems with their revolvers (both Rossi and Taurus), so much so that I always buy them from Gallery of Guns (since they offer their own lifetime warranty). I had one guy send his pistol in for warranty work and he asked me to receive it when it was fixed. Time passed and I never heard anything, he tracked it down (Taurus would not) and for some unknown reason Taurus sent it to a dealer in Louisiana. The dealer there had no idea who it was for so they just held on to it. Taurus would not let that dealer ship it to me, they made them ship it back to Taurus who then shipped it to me. I have had other issues with Taurus customer service, one other one their customer service manager gave me here personal phone number in case I had any other problems, she felt bad over how they handled an issue for me. A couple weeks later I tried calling her and the number was no good. I actually like some of their products but I avoid them like the plague now.

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