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Don't let the sales guys pull you over to the dark side over time.SQLGeek wrote:I recently moved from a technical role in industry to a sales engineer position with a software company and can sympathize with many of these stories. So even though I'm now in sales, don't hate me too much because I'm trying to do things the right way and keep our account managers in line.
The perfect solution - everybody gets a "yes," nobody argues, and everybody is happy with the result.karder wrote:That is great!
Boy have I been in a few meetings like that. Many times you get these kind of exchanges when corporate managers from out of town hand down directives to local middle managers who don't understand them, yet speak very knowledgeably and attempt to micromanage the process. The most frustrating thing is that most of the micromanaging middle managers who are blubbering on with the corporate speak, really don't know that they don't know! They think the fact that they know buzz words actually makes the knowledgeable. The Dunning-Kruger effect.
What I have learned to do is say, "sure thing, you got it", and then fix the problem however it needs to be fixed. Since the corporate-speak middle managers never understood the problem to begin with, they are none the wiser and are happy that everything is working again.
