Email them back with a detailed, step by step, description of what has happened to date, and note in it that you have CC'd the local prosecutor's office. Direct them to send all future communications to your attorney.uthornsfan wrote:So on 12/23/2012 I attempted to order a complete Upper Receiver from TopNotchTopEnds. I received an order confirmation and was told how to call or mail payment in. Since I had no way to mail I called multiple times, and emailed multiple email addresses which had auto replies setup stating they would return my email in 2-3 days.
Crickets until tonight......
Now I just receive an email from them stating I either need to pay or they are going to send me to collections. Talk about real dirt bags. I am pretty sure they have no actual recourse for sending me to collections but I just wanted to see what your thoughts were on this.
Also they now have a completely new store and when I first visited there old store there was no mention of any cancellation fees or anything but after processing my order it was in the payment email. Talk about bait and switch!
If you haven't paid anything yet, you're not really out any money, and this kind of business tactic needs to be stamped out before it propagates. I've just had a look at the source code for their website—which is a visual disaster by the way—and it is very unsophisticated. This tells me that they're not very professional people. It wouldn't take that much time or investment to do it right if they were a quality company. Your web presence says a lot about your business, and by extension, how you run your business.