Because the respondent asked a Utah CFP instructor if those (perfectly valid) questions ever bothered them, that's a bad attitude? Talk about attitude. The CFP instructor could have politely answered, "No, and here's why...." Instead, he got churlish. I question why.Obi-Juan wrote:They have the right to refuse service to customers with a bad attitude.
Sometimes, hard questions make people squirm. If they answer the question honestly, maybe they'll satisfy the asker. If they answer it with rudeness without really addressing the question, my automatic response is to wonder if the vendor has a legitimate answer. The vendor had set up shop in a public venue, offering a product which (at this moment in time) happens to be a touch controversial. If he thinks that nobody is going to question him, he's actually being unrealistic.
I once asked the guy from KC Precision ammo (a commercial maker of custom ammo) at the Ft Worth show if he carried product liability insurance. He wasn't offended, and my question wasn't intended to offend. He answered the question, and I was satisfied. If he had chewed me out instead answering the question, I would have naturally assumed that he had no product liability insurance—a bad thing for a commercial ammo maker.
So when the vendor in question here responded the way he did, my natural assumption would be that he's ticked off because he knows he can't really give a good answer, so he took it out on the asker instead of manning up and dealing with the questions. If you want to sell your wares at a public event, it is unrealistic to expect not to be questioned about your products. If that's your expectation, you've got some maturing to do.