I did just that, sending the following through the company's website contact form:Keith B wrote:This is a good opportunity to email the company and express your support for the barista and that you applaud the company taking a re-look at their policies with an open mind.
Hello,
I am not a resident of Oregon, but I just read a news story about your company president's humane, compassionate, and reasoned handling of the employee who was involved in the recent shooting of a robbery suspect. It sounds to me like he thought his way through the problem, instead of just reacting, and he deserves recognition for that. All of your employees are fortunate to be working under the direction of such leadership. Kudos to him.
In recognition of that, should you ever decide to open kiosks in my region, I will gladly become a customer of yours. To me, it's not just about the coffee. Lots of people sell good coffee. But as a business owner myself, who put in decades of working for poorly run companies with thoughtless and cruel management, I truly appreciate well run businesses; and I will always give such a business preference over any other, even though others might cost me less.
Please convey my appreciation to Mr. Boersma for being a real mensch.
Best regards,
The Annoyed Man