The salesman I worked with spent about an hour with me just to make sure I got what I wanted. Even though I spent MSRP on this stuff, the salesman earned it and was very knowledgeable about his products.
I went back about a year later because the kydex clips on my Tucker broke. It's a common problem and I simply wanted parts.
They didn't carry kydex clips. That didn't bother me so much but then the holster "manager" told me that they didn't carry Tucker holsters and that they had NEVER carried Tucker holsters implying that I was lying or stupid. He then turned his back on me and walked back to his hole. I was somewhat shocked and I left.
11 years ago I was some newbe who didn't know squat about carrying and didn't even have a CHL yet. Fast forward to now..... I’m an NRA Rifle and Pistol instructor with RSO rating and a CHL instructor. I teach private lessons. I work with minors, adults, senior citizens, Boy Scouts, and Venture Crews. I shoot IDPA. I hunt and even occasionally guide hunts. I've gotten countless people started shooting and a week doesn't go by when someone doesn't ask me what to get or more importantly where to get it.
I don't put Collectors down. I simply just don't EVER mention them.
And of course, the several thousands I've spent on firearms and accessories since then and in the future didn't and won't ever go anywhere near that store.