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Just purchased a Kimber from Gander Mountain.

Bought it and paid for it at the Firearms counter. They handed me the gun in an open bag and said thanks. I walked out on my own.

Got home and stopped off on our land and went to shoot the gun and well...they gave me the wrong gun. When he went to get one out of the back they brought the wrong one. I checked the paperwork and not only was it a S&W .40 the wrong serial numbers were on the paper work. I called them and they said PLEASE bring it back. I immediately did.

When I got there they gave me a refund at the customer service desk and told me to take the gun back to firearms. Could have walked right back out. But of course I took it back there and we swapped out, redid the paperwork, and I again, walked out unassisted.

I am not in any way trying to offend Gander. I am saying that I like the way they do business, but they might want to watch out for those LAW BIDING CRIMINALS....lol...thats another story I could tell.