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I cannot say for certain, but it does seem to be that there is some Merit to calling them. I had a question the day that I submitted everything and actually needed to call them, but it actually got the ball rolling on mine fairly quickly. As I had email confirmation of documents received same day as submission. After a week or so I called to see if anything was happening and the next day I had my check list.


Many others have reported that calling seemed to help move things along a bit. Wether or not it's coincidental or actually had some impact is anybody's guess.

It takes a little while sometimes. If you don't see the checklist, that means they have not begun looming at your application. It took about a week for my checks to appear. And another week or so after that for everything to go green and get my card.