75 DAYS AND IT FINALLY ARRIVED!!
Well, after some help from you guys, an e-mail to Senator Van Taylors office - things got straightened out pretty quickly:
Denise from Sen. Taylors office stated they had several issues with the DPS and she would get right on it and get some answers for me. Within a day and a half, I got a call from a manger with DPS who apologized, and stated (are you ready for this) - when they scanned my passport photo in, somebody scanned it in black & white, and then threw away the original. So, by the time they got all the other docs back, and finally realized they didn't have a good photo, it was day 60. That's when I got my letter mailed. Fortunately my wife and I got 2 of each photo when we got the passport photos, and the DPS manager allowed me to send them to him thru e-mail. He then promptly issued both LTCs the next day.
Just ticks me off that they put it off on me, and extended the waiting period, and if I wouldn't have said anything, I would still be waiting. Our tax dollars hard at work.
Oh well, all is fixed now. And major kudos to Denise at Sen Van Taylors office. She got it all worked out. She also stated that Senator Taylor is very Pro LTC and 2nd amendment and that he is very aggressive at staying on top of the DPS for our rights. I'm new to the area so I'm gonna have to take her word for it, but I know who I'm voting for in the future!!
Search found 2 matches
Return to “60 Days just passed - now my status has changed.”
- Thu Apr 27, 2017 8:30 pm
- Forum: The "Waiting Room"
- Topic: 60 Days just passed - now my status has changed.
- Replies: 6
- Views: 4397
- Tue Apr 18, 2017 7:44 pm
- Forum: The "Waiting Room"
- Topic: 60 Days just passed - now my status has changed.
- Replies: 6
- Views: 4397
60 Days just passed - now my status has changed.
Hey guys, needs some help or advice. I moved to Texas last September. I moved from Nebraska where I held a CCW permit, and had lived there all my life. Let me preface this by saying that I am a so called "model" citizen. No background issues, never any problems with the government or mental issues, or medical. I travel for my job and am in a career that I have to be licensed in many different states, including Texas, for which I have held that license since 2003.
So, in moving to Texas, I started with transferring, or getting my new LTC as this would take the longest, and I could still use my Nebraska Permit if I held a Nebraska DL. I had a current Texas address, took the LTC class, submitted all requested docs, photos, fingerprint, etc, that they required on the Feb 8th. Within a week I was able to check my status online, and saw that all items had been received, and accepted, and the only thing that was pending was the background check. Well, I had no worries as I knew there would be no issues.
Needless to say, we have just passed the 60 day "must issue" period. I gave them till the 13th of April for 60 days to allow for some extra mail time or whatever, but the 13th would easily be 60 days. AS of the 13th, nothing on the site had changed.
14th - still no change
15th - still no change
16th - still no change
17th - still no change
18th (today) - I go online to check, and now the are stating that the photo I sent in was not acceptable and have sent me a letter. (background check still says pending though). The photo was taken at a passport photo place, as stated, and was sent in in the exact size and dimensions requested, along with the holder requested.
So, my question is........ Does this sound like a crock of _______? Does it sound like they are just over worked and looking for a reason to delay? Any advice, suggestions would be appreciated. Do I have any recourse? Who can I talk to or what can I do to maybe help expedite the matter?
Frustrated and defenseless in Plano
So, in moving to Texas, I started with transferring, or getting my new LTC as this would take the longest, and I could still use my Nebraska Permit if I held a Nebraska DL. I had a current Texas address, took the LTC class, submitted all requested docs, photos, fingerprint, etc, that they required on the Feb 8th. Within a week I was able to check my status online, and saw that all items had been received, and accepted, and the only thing that was pending was the background check. Well, I had no worries as I knew there would be no issues.
Needless to say, we have just passed the 60 day "must issue" period. I gave them till the 13th of April for 60 days to allow for some extra mail time or whatever, but the 13th would easily be 60 days. AS of the 13th, nothing on the site had changed.
14th - still no change
15th - still no change
16th - still no change
17th - still no change
18th (today) - I go online to check, and now the are stating that the photo I sent in was not acceptable and have sent me a letter. (background check still says pending though). The photo was taken at a passport photo place, as stated, and was sent in in the exact size and dimensions requested, along with the holder requested.
So, my question is........ Does this sound like a crock of _______? Does it sound like they are just over worked and looking for a reason to delay? Any advice, suggestions would be appreciated. Do I have any recourse? Who can I talk to or what can I do to maybe help expedite the matter?
Frustrated and defenseless in Plano