I disagree with your statement. If a store has a sale or a discount program, then they should not also discount the level of service. It is the choice of the store to put that item on sale or offer special discounts or pricing. Sales are to the stores benefit to draw in customers. So, whether I buy that item on sale or at full price, I should get the same level of support and service for it.hangfour wrote:There is no free lunch ... when one gets 20% off the price of something then one should not expect the good service that one gets by paying full price. We Americans have come to expect full service at discount prices. Shame on us!
Now, if it is understood up front that the item is sold 'as is', and there is no warranty or support, then I would agree that you get what you pay for.