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If you are going to be a one man operation which is how many gun shops start out particularly in smaller communities, just expect that at times you are going to have more people in the shop at times than you can take care of. Try to acknowledge people when they walk in and tell them you will be with them as soon as you can.

Having to wait is understandable but when all you see is the clerk eyeing you like they are making sure you don't shop life something. When they speak to you when you come in, they are acknowledging that you are there.