Search found 3 matches

by mmoore1545
Thu Apr 07, 2016 12:35 pm
Forum: The "Waiting Room"
Topic: Trying to be a new LTC Holder..... trying
Replies: 6
Views: 2626

Re: Trying to be a new LTC Holder..... trying

well just got SOME good news

My mom, who has the exact same time line and me and my dad, had her status change on the website. so keeping fingers crossed

maybe they just waited till i got to complaining online about it lol
by mmoore1545
Thu Apr 07, 2016 11:58 am
Forum: The "Waiting Room"
Topic: Trying to be a new LTC Holder..... trying
Replies: 6
Views: 2626

Re: Trying to be a new LTC Holder..... trying

i am not saying that my application needs to be forced through. i know there is a wait time. and i have attempted to get an update (only an update) like many others on this forum.

the biggest thing im frustrated with is the help/assistance or lack there of from the people on the phone and my rep.
i would have no problem if they said yes it in, or its in BG check, or needed more info. i would gladly give more info or do anything i needed to do

but (especially that one guy) to be told that i should not have called...... that kinda erks me
by mmoore1545
Thu Apr 07, 2016 11:34 am
Forum: The "Waiting Room"
Topic: Trying to be a new LTC Holder..... trying
Replies: 6
Views: 2626

Trying to be a new LTC Holder..... trying

new here love the forum but needed to vent

I am at 12 weeks today
when i call for a status update i got everything all kinds of answers
"you havent sent anything in"
"you Need to resend this or that"

finally as of 1/21(which is what im considering my all in date and where i get 12 weeks from) i got answers of "yes its all in just be patient" which i was

then at the 60 day mark i got a young man who stated that i should not have called in because there is no way I waited long enough and needed to give them the appropriate time. that got me a little heated and i had a huge brain fart and did not get any info on him.

i emailed my rep yesterday on day 83 and they emailed me back saying "I called the Department of Public Safety ,but was unable to reach them because of high call volume"

that is word for word what was in the email( not the whole email but the short story is that they did pretty much nothing)

to say i am frustrated is a little bit of an understatement but i will continue to wait :waiting:

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