annettee66 wrote:I am still waiting , they received paper work Jan 8th 2016 , cant get anybody on phone and they will not answer email , I think I will file a complant with my credit card company and see if I can get a charge back , maybe that will get sombodys attion , its mail frad not to send what you payed for.
Before you go to extremes....you can best reach them if you call around 6:30-6:45. You will still have to wait 30 minutes, but you should be able to get a REP. on the phone after the wait. Sometimes you will get someone rude who will just give you the runaround, and sometimes you will get the "nice old lady."
Hope you can get it all solved.