TexasCHLforum.com

While I understand the workload issues that DPS struggles with (and I'm sympathetic), they really are no different than most other Texas government offices: Understaffed and non responsive. The fact that their website is really of no help exacerbates the frustration. They could save all of this if the site showed you the sequence of events and where you are in the process. They'd save themselves a ton of time attempting to answer many of the status inquiries, and generate a little satisfaction and confidence in the overall process.

zimmerdesignz wrote:what the heck, how does someone that submitted theirs a month after me have theirs approved already??????

I hear you, Zimmer.... I just got to that point as well. Everything submitted 1/5 and was confirmed, and we're seeing mail submissions 2 weeks later that are approved? GEEESH!