They will not respond to email requests through their system.dirtlawyer wrote:What number did you call and do you have a link to check the status? I've tried though DPS and have made 3 online requests with only automated confirmation of my request and that it is under review but no actual response. When I've called they say due to heavy call volume you can't get through.
The phones are so busy it's rare to actually get through to anyone.
The website where you're supposed to be able to check status does not give you a status. https://txapps.texas.gov/txapp/txdps/chl/
Welcome to the machine. "Please allow sufficient time for processing."