Search found 1 match

Return to “Never recieved confirmation email?”

by allisji
Wed Oct 21, 2015 7:13 am
Forum: The "Waiting Room"
Topic: Never recieved confirmation email?
Replies: 5
Views: 1475

Re: Never recieved confirmation email?

I would call them back every other day or so until they either find the CHL-100 form or ask you to resubmit it.

If you resubmit it. I would recommend scanning it as a .PDF file and submitting it in the online form.

I submitted mine in the online form on 9/29 and got an automated confirmation email on 10/1. I called the DPS on 10/19 for a status update and they said "we have your fingerprints on file, but when did you submit your training certificate." I was able to reply that I submitted it on 9/29 and received email confirmation on 10/1. Then they put me on hold for 5 minutes and came back stating that all of my documentation was complete.

Return to “Never recieved confirmation email?”