bobbydaytona wrote:Update.
I had a follow up call this afternoon with a TDPS rep, who confirmed that their email receipt team did receive my CHL course certificate, but for some reason (which she could not explain) that doc had not made it down to the licensing team, so my background check was never initiated! My application has just been sitting there, with no notice to me that there was a problem.
My application is now being "expedited" (1-3 business days), but that just gets me to the background check process that should have been done weeks ago. So now I have to wait up to an additional 60 days, depending on how complicated my particular background check is. Not impressed.
Very disappointing to take the steps I took Day One to confirm IN WRITING that TDPS had all the necessary information from me, only to learn at this late date that they dropped the ball. Lesson for other CHL applicants: don't trust TDPS' online communication services (email or doc submission). Call TDPS early and regularly to make sure your application is moving along in a timely manner.
Same boat as you. Called after six weeks just to check if paperwork was correct. Never sent my application to licensing team. It is not the end of the world type of event. I have a clean and boring background check so it should be three or four weeks. A friend took the class with me and we did all the paper work online together. He got his plastic last week and flaunted it to me.
