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by ELB
Fri Dec 03, 2010 9:11 pm
Forum: General Texas CHL Discussion
Topic: Anyone ever had issues with Botach Tactical
Replies: 28
Views: 6508

Re: Anyone ever had issues with Botach Tactical

I got some really good deals from Botach, but if anything goes wrong, it is a pain in the neck to deal with them. So much so that I dumped them as a supplier, as cheap as I am. In one case I got a pistol box with a defective combo lock built in. Took some talking to convince them it was screwed up, but at last they agreed to take it back. They did replace with a working one, but as I recall I paid shipping to return.

I also cancelled an order once, and it took FOREVER for them to acknowledge it, and then even longer to credit back the charges on my card. As in a couple months with repeated phone calls, and when I got someone on the line, promises to make it happen that were not followed up. I was so disgusted I never went back.

That was probably three years ago, don't know if they are any better. I did get a good price on some Glock magazines, and an outstanding deal on a 5.11 denim jacket that I still wear every winter (was about 30% of retail, IIRC), but the mix-up with the cancelled order drove me away.

Good luck with your stuff.

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