I got some really good deals from Botach, but if anything goes wrong, it is a pain in the neck to deal with them. So much so that I dumped them as a supplier, as cheap as I am. In one case I got a pistol box with a defective combo lock built in. Took some talking to convince them it was screwed up, but at last they agreed to take it back. They did replace with a working one, but as I recall I paid shipping to return.
I also cancelled an order once, and it took FOREVER for them to acknowledge it, and then even longer to credit back the charges on my card. As in a couple months with repeated phone calls, and when I got someone on the line, promises to make it happen that were not followed up. I was so disgusted I never went back.
That was probably three years ago, don't know if they are any better. I did get a good price on some Glock magazines, and an outstanding deal on a 5.11 denim jacket that I still wear every winter (was about 30% of retail, IIRC), but the mix-up with the cancelled order drove me away.
Good luck with your stuff.
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- by ELB
- Fri Dec 03, 2010 9:11 pm
- Forum: General Texas CHL Discussion
- Topic: Anyone ever had issues with Botach Tactical
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