TexasCHLforum.com

Thanks Keith.
After browsing this forum earlier and seeing others suggesting contacting your state representative, I emailed my state rep. Hopefully this will help.
I was also waiting for the holidays to pass before I start calling again.
It really shouldn't be this difficult.

I'm a newbie here so I apologize if I'm posting this in the wrong place.
Submitted CHL renewal online 5/14
Received letter requesting more documentation on previous conviction (DPS already has this from initial application) 6/14
Submitted documentation online and received email confirmation 6/14

And so the wait begins...

Still nothing 8/14
Begin calling

Finally talk to human 9/14
Told my application is closed due to lack of requested documents. When I tell him I have email confirmation of sent documents, he changes his tone and says a supervisor will contact me.
Supervisor calls the next day and asks me to re-send directly to her email address. I do so.

And nothing, again. 10/14

I call this supervisor and she asks for clarification of criminal history. I go through it with her, and she says all is fine and I should receive license in the mail in 7-10 days. 11/14

A lot more nothing... 1/15