TexasCHLforum.com

Here's one for you........

When I got my First CHL, I saw on the website that it was mailed/issued (or whatever) and waited almost a week with no license arriving.

Called them and they said to just wait a bit longer (typical). Waited almost another week and no license.

Called again and they owned up to what had happened..........
My License was placed in an envelope with another person's license (mine behind his) and this person received two licenses (one being mine). DPS had to wait for the guy to send mine back to them and then send it correctly to me! They assured me it was in the mail to me at that time. I received it 2 days later.

Lucky for me the guy sent it back to them!