I was able, finally, to attach the PDF. Got confirmation about 20 mins later. Also sent a hard copy a day earlier with a post-it note about the efile issues.
Mrs Cavanaugh must have let the tech support folks have their milk and cookies.
Search found 5 matches
Return to “Trouble submitting CHL-8”
- Tue Jul 05, 2016 9:04 am
- Forum: Instructors' Corner
- Topic: Trouble submitting CHL-8
- Replies: 15
- Views: 5787
- Thu Jun 30, 2016 7:14 pm
- Forum: Instructors' Corner
- Topic: Trouble submitting CHL-8
- Replies: 15
- Views: 5787
Re: Trouble submitting CHL-8
Ended up sending it off via US mail. Hopefully, it'll arrive safely in Austin and be opened before the new year.
If you don't mind sharing, what operating system and browser combo do you use?
Edit: Just tried a test attachment from my home machine. Windows 10/Firefox browser. PDF attached no problem. I'll try my work machine tomorrow and see if still errors. Either the issue is resolved, OR something else is at play.
RSD did tell me they have issues with iOS platforms and cell phone submissions, but I'm not using either.
If you don't mind sharing, what operating system and browser combo do you use?
Edit: Just tried a test attachment from my home machine. Windows 10/Firefox browser. PDF attached no problem. I'll try my work machine tomorrow and see if still errors. Either the issue is resolved, OR something else is at play.
RSD did tell me they have issues with iOS platforms and cell phone submissions, but I'm not using either.
- Wed Jun 29, 2016 8:06 am
- Forum: Instructors' Corner
- Topic: Trouble submitting CHL-8
- Replies: 15
- Views: 5787
Re: Trouble submitting CHL-8
It's a 2 page CHL8, total file size was 1.35mb. Instructions on the contact page say PDF file format only, but tried as two separate JPGs, one 748k the other 654k. No joy, same error.
Tried Firefox, Internet Explorer, and Chrome.
I'm starting to think something is broken.
Anybody successfully submit a CHL8 this week?
Think it's time to break out an envelope and stamp.
Tried Firefox, Internet Explorer, and Chrome.
I'm starting to think something is broken.
Anybody successfully submit a CHL8 this week?
Think it's time to break out an envelope and stamp.
- Tue Jun 28, 2016 4:00 pm
- Forum: Instructors' Corner
- Topic: Trouble submitting CHL-8
- Replies: 15
- Views: 5787
Re: Trouble submitting CHL-8
Tried it with IE, no joy there. Guessing not a browser issue.
- Tue Jun 28, 2016 12:34 pm
- Forum: Instructors' Corner
- Topic: Trouble submitting CHL-8
- Replies: 15
- Views: 5787
Trouble submitting CHL-8
Anybody else having trouble uploading their CHL-8s? I keep getting a "Invalid, .pdf file format only" "File name can't contain any of the following characters: \ /:*?<>|"
My file name is the terribly complicated, "CHL8.pdf".
Windows 10 machine, Firefox browser.
Called RSD yesterday morning and did get a callback about 15 mins later. Basically, was told to try a few hours later. It's a day later and I'm stilling having the same issue.
My file name is the terribly complicated, "CHL8.pdf".
Windows 10 machine, Firefox browser.
Called RSD yesterday morning and did get a callback about 15 mins later. Basically, was told to try a few hours later. It's a day later and I'm stilling having the same issue.