TexasCHLforum.com

FrogFan wrote: ↑Fri Apr 24, 2020 5:03 pm I just checked the IRS site and this time I got the message "We need more information" instead of the previous message "Status cannot be determined". So, I proceeded to provide the information requested; some data from my 2018 return (I haven't filed my 2019 return yet) and my banking information. We'll see if I get any money.

My hypothesis is that if you didn't get a refund in 2018 or 2019, their software couldn't retrieve your bank information, even though they should have it (I owed last year and they took the amount I owed out of my checking account).